2025 - Year Round IT Service Desk Intern
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About The Position
We're the leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling internship coupled with flexibility and world-class employee experience, you'll find it here. Looking for *that* internship? The game-changing one that'll help you learn, grow, and chart your path forward? You'll find it at SAS. Our interns aren't coffee runners - they do real, meaningful work. Our award-winning internship program is focused on development, culture, and community. We'll help you grow professionally, find (or further) your passion, and make memorable connections that last beyond the summer. The Tier 1 Global Service Desk provides front-line global IT support to ensure IT services remain highly available and to minimize loss of employee productivity. Triages incidents using a combination of documented procedures, knowledge, experience, and other resources to resolve standard incidents or to escalate to appropriate support teams. This team is available 24x7 and responds to SAS customer issues during non-standard business hours.
