Federal Reserve Bank-posted about 1 year ago
Part-time • Intern
Atlanta, GA
Monetary Authorities-Central Bank
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The BTS Customer Engagement Intern will support the Federal Reserve Bank of Atlanta's mission by leveraging customer experience and user experience knowledge to create customer-centered solutions. This internship involves working closely with stakeholders to understand the Voice of the Customer (VoC) and making recommendations based on data analysis. The intern will engage in user interviews, usability testing, and heuristic reviews to enhance products, services, and processes related to technology projects.
