2025 Summer Intern: Software & Advisory Technical Writing Intern

UL Solutions • Northbrook, IL

401d

About The Position

The Technical Writing Intern at UL, LLC is responsible for documenting new platform features, creating training materials, and developing various consulting documents. This role involves collaboration with technical authors and development teams to produce accurate and useful documentation, contributing to the ULTRUS suite of software products.

Requirements

• Rising senior pursuing an undergraduate degree in Technical Communication, Computer Science, English, Journalism, Psychology, or a relevant field.
• Knowledge of localization processes.
• Solid understanding of software development lifecycle methodologies.
• Experience with DITA authoring and software development tools.
• Proficiency in XML authoring tools, Adobe Acrobat, HTML/CSS editors, and content management systems.
• Advanced proficiency in Microsoft Word and understanding of Microsoft Windows administration fundamentals.
• Superior writing and editing skills for an end-user audience.
• Methodical, organized, and self-directed with strong communication skills.

Nice To Haves

• Understanding of the DITA Open Toolkit and HTML/CSS editing.
• Experience with screen capture and editing tools like TechSmith SnagIt.

Responsibilities

• Document new platform features and create training materials.
• Develop help systems, user and technical guides, and consulting materials.
• Comply with corporate style guides in documentation.
• Collaborate with Technical Authors, business specialists, and Development teams to create documentation.

Benefits

• Networking opportunities during the internship.
• Learning about the UL Solutions business.
• Opportunity to make a real-world impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Industry: Real Estate
• Education Level: Bachelor's degree