Boston Red Sox and Fenway Sports Management-posted about 1 year ago
Part-time • Entry Level
Boston, MA

The Fenway Park Tour Guide position is a part-time role responsible for leading tours of Fenway Park, sharing its rich history and significance with visitors. Tour Guides will engage with a diverse audience, providing an informative and enjoyable experience while showcasing the park's legacy as 'America's Most Beloved Ballpark.' This role requires flexibility in scheduling, including weekends, holidays, and evenings, particularly during the busy season.

  • Provide public, private, and special event tours of Fenway Park.
  • Work at various customer information locations within and around the ballpark.
  • Answer inbound calls to the Tour department.
  • Respond to email and voicemail inquiries about the Tour department.
  • Assist with other administrative duties as they arise.
  • Provide group tours and customer service.
  • Support daily operations setup.
  • Must be 18 years of age or older.
  • Experience in public speaking and speaking to large groups.
  • Exhibits an enthusiastic and welcoming demeanor.
  • Ability to manage time effectively and efficiently.
  • Professional demeanor and conduct.
  • Ability to multi-task and retain information quickly.
  • Weekend, evening, and holiday availability is required.
  • Bilingual candidates welcome.
  • Part-time flexible hours
  • Opportunity to work in a historic venue
  • Engagement with diverse audiences
  • Experience in public speaking and customer service
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