2025 Customer Experience Intern San Ramon, CA (Hybrid)

Five9 • San Ramon, CA

300d • $25 - $25 • Hybrid

About The Position

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. At Five9 we are committed to providing an exceptional experience for our interns. We tailor our program to provide participants with real, impactful work, contributing directly to the continued success of Five9. Through our Speaker Series, Intern Buddies, Employee Resource Groups, and other events, you'll have the opportunity to meet and learn from some of the best in the business. This is a full-time, paid internship based out of our headquarters in San Ramon, CA. The program runs 11 weeks with the opportunity to start in early or mid-June.

Requirements

• Passionate about marketing, customer engagement, and storytelling.
• Willingness to learn and contribute.
• No prior experience required.

Responsibilities

• Assist in identifying, tracking, and supporting customer nominations for New Era of CX awards.
• Help coordinate interviews, collect insights, and assist with content creation for case studies and testimonials.
• Support event planning, logistics, and attendee engagement for customer-focused events.
• Assist in managing customer communities, responding to inquiries, and fostering engagement.
• Help match customer references to sales and marketing needs, ensuring timely responses.

Benefits

• Paid internship
• Hands-on experience in marketing, customer engagement, and advocacy
• Opportunity to learn from industry professionals
• Diversity, equity, and inclusion commitment

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed