2025 Community Branch Internship Program - Greater Massachusetts

M&T Bank-posted about 1 year ago
$37,440 - $58,240/Yr
Full-time • Intern
Danvers, MA
Credit Intermediation and Related Activities
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The Community Branch Internship Program is a 10-week summer internship focused on customer service, professional development, and career growth within Retail Banking. Interns will engage with M&T Bank's culture, including its Diversity, Equity & Inclusion efforts and community initiatives. The program offers exposure to guest speakers, industry leaders, and workshop training, along with networking opportunities and priority consideration for full-time roles within the bank.

  • Play a key role in Customer Relationship Management through proactive outreach and servicing.
  • Identify financial needs of customers and present appropriate options.
  • Onboard new customers and establish trust with existing customers.
  • Service customers to gain a fundamental understanding of Retail Banking.
  • Complete duties and responsibilities of an entry-level professional nature specific to assigned area of the Bank.
  • Ensure activities adhere to established internal policies and external regulations.
  • Understand and adhere to the Company's risk and regulatory standards, policies, and controls.
  • Identify risk-related issues needing escalation to management.
  • Design, implement, maintain, and enhance internal controls to mitigate risk.
  • Promote an environment that supports diversity and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points.
  • Complete other related duties as assigned.
  • Currently pursuing a Bachelor's or Master's degree.
  • Minimum Cumulative GPA of 3.0.
  • Strong written and verbal communication skills.
  • Proficiency in pertinent software, particularly spreadsheet software.
  • Proven analytical skills.
  • Proven critical thinking skills.
  • Strong organizational skills.
  • Detail-oriented.
  • Competitive pay range of $18.00 - $28.00 per hour based on skills and experience.
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