20109 Retail Loss Prevention Lead

DICK'S Sporting GoodsNiles, IL
104d$18 - $26

About The Position

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today! The Loss Prevention Lead serves primarily to mitigate and reduce losses through the deterrence of external theft and the execution of key operational programs. The LP Lead will model customer engagement behaviors to detect and deter shoplifters and provide service to all customers. LP Lead will also act in compliance with the Company policy 'Engaging Law Enforcement' when all attempts at service do not deter theft. Assists in monitoring store compliance with policies related to safety, operational controls and Merchandise Expose Standards (MES) execution. LP Lead may also assist in external/internal investigations, as well as promoting store awareness around addressing theft and operational controls.

Requirements

  • 1-3 years of prior LP or educational experience in Loss Prevention preferred.

Responsibilities

  • Mitigate and reduce losses through deterrence of external theft.
  • Model customer engagement behaviors to detect and deter shoplifters.
  • Provide service to all customers.
  • Act in compliance with the Company policy 'Engaging Law Enforcement'.
  • Assist in monitoring store compliance with safety and operational policies.
  • Complete detailed and accurate incident reports in LPMS.
  • Follow up with local authorities for case resolution and prosecution.
  • Create an inclusive in-store environment.
  • Deescalate incidents involving confrontation by customers.
  • Support and promote company values related to customer engagement.
  • Participate in Shrink Coach meetings and new hire orientation.
  • Conduct frequent training sessions with store teammates.
  • Assist store Shrink Coach with execution of Shrink Business Plan.
  • Conduct MES sweeps, fitting room checks, and safety standards.

Benefits

  • Generous suite of benefits.
  • Paid leave requirements compliance.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service