2 LDO8922 Lcensed Opticiab-Culver City, WA-LensCrafters

Lenscrafters • Culver City, CA

452d • $50,752 - $83,616

About The Position

The Licensed Optician at LensCrafters plays a crucial role in delivering exceptional customer service and high-quality eyewear. This position is focused on creating value for customers by ensuring their vision needs are met with precision and care. The optician will utilize state-of-the-art technology and optical expertise to provide personalized eye care, contributing to the overall mission of LensCrafters as a premier destination for vision solutions.

Requirements

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills including communication, listening, and team building.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills and ability to use an iPAD/tablet.
• Familiarity with POS, computers, and calculators.
• Embrace new technology and change.

Nice To Haves

• Previous customer service and retail experience.

Responsibilities

• Welcome all customers and set expectations with them.
• Custom fit glasses and accurately place prescriptions in lenses.
• Act as a leader in optical acumen.
• Take and record measurements, accurately adjust/fit eyewear with attention to detail.
• Ensure finished eyewear meets standards and customer needs.
• Assist team with complex product needs and prescriptions.
• Utilize technology accurately and thoroughly despite time pressure and customer volume.
• Demonstrate exceptional product knowledge and use appropriate tools.
• Proactively explore root causes of issues and ensure customer satisfaction.
• Multi-task, prioritize, and manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs and competencies.
• Maintain store appearance, keeping it clean, attractive, and organized.
• Inform management of safety opportunities and demonstrate safe work practices.
• Be resourceful, self-motivated, and committed to continual learning and improvement.

Benefits

• Health insurance
• Paid time off
• Employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED