2 LDO5784-Licensed Optician-Palm Desert, CA-Lenscrafters

EssilorLuxottica • Palm Desert, CA

494d • $40,248 - $61,547

About The Position

LensCrafters is a place for visionaries, dedicated to pairing state-of-the-art technology with a personal approach to eye care. The Licensed Optician plays a crucial role in delivering the brand's value proposition and establishing LensCrafters as the premier destination for all vision needs within the community. This position is centered around creating exceptional value in the lives of customers by providing legendary customer service and perfectly crafted high-quality eyewear that exceeds customer expectations. The Licensed Optician is responsible for welcoming customers, setting expectations, and ensuring that their eyewear needs are met with precision and care. In this role, the Licensed Optician will custom fit glasses and accurately place prescriptions in lenses, acting as a leader in optical acumen. They will take and record measurements, adjust and fit eyewear with meticulous attention to detail, and ensure that the finished products meet both standards and customer needs. The position requires the ability to assist the team with complex product needs and prescriptions, utilizing technology effectively even under time pressure and high customer volume. The Licensed Optician must be proactive, exploring the root causes of issues and ensuring customer satisfaction through solution-driven approaches. Additionally, the Licensed Optician will strive to achieve exceptional results on brand KPIs and competencies, take pride in maintaining the store's appearance, and adhere to company policies and procedures. This role is not only about technical skills but also about fostering a welcoming environment where customers feel valued and cared for. The Licensed Optician will be a resourceful and self-motivated individual with a desire for continual learning and improvement, contributing to the overall success of the LensCrafters brand.