Kennebunk Savings-posted 9 months ago
$20 - $23/Yr
Part-time • Entry Level
Eliot, ME

The Customer Service Assistant I position at Kennebunk Savings is a part-time role requiring 20.5 hours of work per week. The individual will be responsible for accurately and efficiently processing a variety of customer transactions while providing a high level of customer service. The role emphasizes the importance of the company's core values: Trust, Integrity, Proactive, and Empathy, which guide daily actions and interactions with customers and colleagues.

  • Process a variety of transactions accurately and efficiently, including deposits, withdrawals, loan payments, and check cashing.
  • Display friendly, outgoing, professional, and courteous behavior to create a positive customer experience.
  • Maintain a working knowledge of company products and services to effectively communicate with customers.
  • Promote the Kennebunk Savings Brand by recommending products and services.
  • Support community focus and commitment to being a premier employer.
  • Adhere to organizational policies and procedures.
  • Emphasize teamwork within the department and company.
  • Stay informed about company news and complete required training.
  • Take on additional tasks and duties as needed.
  • High school diploma or General Education Diploma.
  • Experience in a professional, service-focused, and fast-paced environment.
  • Strong written and verbal communication skills.
  • Strong organizational skills and ability to multi-task.
  • High level of accuracy and attention to detail.
  • Ability to use analytical skills to solve technical and non-technical problems.
  • Working knowledge of Microsoft Office Products.
  • Prior knowledge of banking regulations is preferred.
  • Ability to adapt to change.
  • Base pay of $17.69 plus $3.00 per hour retail differential.
  • Hourly pay range from $20.69 to $23.34.
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