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Sally Careersposted 11 days ago
Plano, TX
Resume Match Score

About the position

The Beauty Advisor position is focused on providing an optimal customer experience by utilizing effective selling behaviors and ensuring all transactions are complete and accurate. The role involves maintaining the store to meet brand standards and resolving customer service issues in a timely manner. The Beauty Advisor will work collaboratively with customers and co-workers, assist in onboarding and training new associates, and advocate for diversity, inclusion, and belonging within the team.

Responsibilities

  • Provide an optimal customer experience utilizing selling behaviors and company sales directives.
  • Ensure all customer transactions are complete and accurate.
  • Support brand standards compliance in maintaining a good store appearance.
  • Resolve customer service issues timely and skillfully.
  • Collaborate with customers and co-workers to meet store needs.
  • Assist Store Manager with onboarding and training of new associates.
  • Record all sales in the POS and handle monetary transactions accurately.
  • Complete daily paperwork and reporting, including bank deposits.
  • Price merchandise, process back stock, and assist with shipment processing.
  • Ensure compliance with safety and loss prevention policies.

Requirements

  • High School Diploma or equivalent.
  • Must be 18 years of age or older.
  • 1+ years of retail sales or customer service experience preferred.
  • Ability to communicate clearly and concisely with customers, co-workers, and management.
  • Ability to execute knowledge from product training to support customer service.
  • Ability to read and explain product labels.
  • Ability to follow directions and perform other duties as assigned by the Manager.
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