Sally Beauty Holdings-posted about 1 year ago
Full-time • Entry Level
Lowell, MA
5,001-10,000 employees
Health and Personal Care Retailers

The Assistant Store Manager at Sally Beauty is responsible for supporting the Store Manager in overseeing store operations, leading associates, and ensuring optimal customer experiences. This role involves developing strategies to achieve key performance indicators and financial targets while maintaining brand standards. The Assistant Manager will take on primary duties in the absence of the Store Manager, focusing on brand management, team development, operational execution, and safety protocols.

  • Supervise and support associates' daily goals to maximize sales and customer loyalty.
  • Act as the main point of contact for resolving customer issues and analyzing store trends.
  • Engage, train, and develop team members to achieve positive results and maintain positive associate relations.
  • Manage inventory, payroll hours, and ensure execution of company processes and digital strategies.
  • Ensure a safe store environment and compliance with safety and loss prevention policies.
  • High School Diploma or equivalent
  • Must be 18 years of age or older
  • Minimum 3+ years retail sales/customer service experience preferred
  • At least 1+ year(s) prior management experience preferred
  • Ability to lead or support a team of associates to meet business objectives
  • Effective communication skills with team and management
  • Scheduling availability to meet business needs
  • Cosmetology license desirable, but not required
  • Experience in retail management
  • Knowledge of Omni-channel fulfillment processes
  • Strong analytical skills for business performance evaluation
  • Competitive salary
  • Employee discounts
  • Opportunities for career advancement
  • Training and development programs
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