1031 - OAJ-Delta-Full Handling

Unifi Aviation • Jacksonville, NC

390d

About The Position

The Unifi Customer Service Agent position is a part-time role focused on providing exceptional customer service to passengers at the airport. Agents are responsible for assisting customers with baggage issues and ensuring a positive experience while handling various customer interactions professionally and efficiently.

Requirements

• Must be a local (in-state) resident.
• High School diploma or GED.
• Valid In-State Driver's License.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtain airport authority identification security.
• Must be able to carry heavy items up and down jetway stairs.
• Must be able to be alert to moving vehicles or aircraft and use radio equipment.

Responsibilities

• Assists passengers with their baggage pick-up.
• Assists passengers to resolve issues with their delayed, lost, or damaged items.
• Utilizes computer software to track and catalog luggage.
• Handles customer interaction with class in an efficient, effective, and professional manner.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.

Benefits

• Competitive compensation with a full benefit plan.
• Excellent opportunities for exciting and challenging work.
• Unlimited career advancement as the company grows.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED