1-866-450-6411 Volaris Airlines Seat Selection: How to Choose Your Seat by Phone

Rezekne Academy of Technologies • New York, NY

249d

About The Position

This internship position at Volaris Airlines involves assisting customers with seat selection and other inquiries related to flight bookings. Interns will learn how to navigate customer service protocols and provide support to passengers over the phone. The role requires effective communication skills and the ability to handle various customer requests efficiently.

Requirements

• Strong communication skills, both verbal and written.
• Ability to work in a fast-paced environment and handle multiple inquiries.
• Basic knowledge of airline operations and customer service protocols.

Nice To Haves

• Previous experience in customer service or hospitality industry.
• Familiarity with airline booking systems and procedures.

Responsibilities

• Assist customers with seat selection via phone calls.
• Guide customers through the booking process for flights, especially for children.
• Help customers change flight dates and cancel flights as needed.
• Provide assistance with baggage issues and name corrections.
• Navigate the automated customer service system to connect customers with live agents.

Benefits

• Gain hands-on experience in the airline industry.
• Opportunity to learn about customer service and operations in a major airline.
• Potential for future employment opportunities within the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern