1-866-450-6411 Volaris Airlines: How to Cancel Your Flight Over the Phone

Rezekne Academy of Technologies • New York, NY

252d

About The Position

Volaris Airlines is offering an internship position that will last until February 6, 2025. This is a full-time role where interns will gain hands-on experience in customer service operations, specifically focusing on assisting customers with flight cancellations and other inquiries.

Requirements

• Strong communication skills
• Ability to handle customer inquiries professionally
• Basic knowledge of flight booking systems
• Attention to detail in managing customer information

Nice To Haves

• Previous experience in customer service
• Familiarity with airline operations
• Bilingual abilities (English and Spanish)

Responsibilities

• Assist customers with flight cancellations over the phone
• Guide customers through the cancellation process step-by-step
• Provide information on eligibility for refunds or travel credits
• Confirm cancellations and send confirmation emails to customers
• Navigate the automated customer service system to assist customers effectively

Benefits

• Gain practical experience in the airline industry
• Opportunity to work in a dynamic team environment
• Potential for future employment opportunities after internship

What This Job Offers

• Job Type: Full-time
• Career Level: Intern