1-866-450-6411 Spirit Airlines Seat Selection: How to Choose Your Seat by Phone

Rezekne Academy of Technologies • New York, NY

260d

About The Position

This internship position at Spirit Airlines involves assisting customers with seat selection and other inquiries related to flight bookings. Interns will learn how to navigate customer service protocols and provide support to passengers over the phone. The role requires effective communication skills and the ability to handle various customer requests efficiently.

Requirements

• Strong communication skills, both verbal and written.
• Ability to work in a fast-paced environment.
• Customer service experience is a plus.
• Basic knowledge of airline operations and ticketing is preferred.

Nice To Haves

• Experience in a call center or customer service role.
• Familiarity with Spirit Airlines policies and procedures.

Responsibilities

• Assist customers with seat selection via phone calls.
• Handle inquiries related to booking flights, changing flight dates, and canceling flights.
• Provide support for name corrections and baggage issues.
• Navigate the automated customer service system to assist customers effectively.
• Confirm seat assignments and send confirmation emails to customers.

Benefits

• Gain hands-on experience in the airline industry.
• Opportunity to learn about customer service operations.
• Flexible working hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern