0471 Lead

Books-A-Million • Jackson, TN

348d

About The Position

A Lead is considered the product expert for their store. They are responsible for sharing product and trend knowledge with associates and management to best serve customers and help with the training and development of associates.

Requirements

• High school diploma or equivalent
• Customer service experience
• Knowledgeable about product
• 18 years of age or older
• Successful completion of all background screenings

Nice To Haves

• Computer and cash register skills

Responsibilities

• Demonstrates product knowledge and expertise in store processes and policies.
• Awareness of store inventory and trends.
• Oversees the day-to-day merchandising.
• Facilitates the processing of weekly truck shipments in a timely and accurate manner.
• Assists Managers with the training and development of Associates.
• Creates features as assigned by Manager.
• Maintains store conditions according to company standards.
• Successfully promotes all Company initiatives when interacting with customers.
• Provides the highest level of customer service to each customer.
• Monitors and maintain assigned area's cleanliness, providing a clean workplace which includes dusting, vacuuming, cleaning restrooms, and assisting in the general maintenance of the building.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees