0431 Lead Cafe

Books A Million • Hattiesburg, MS

418d

About The Position

The Café Lead is responsible for overseeing the daily operations of the café, ensuring high standards of service and product quality. This role includes training new baristas, maintaining café conditions, and managing inventory and supplies to support the café's success.

Requirements

• High school diploma or equivalent.
• Customer service experience required.
• Knowledgeable about café products and machines, including blenders, ovens, espresso machines, and cash registers.
• 18 years of age or older.
• Strong verbal and written communication skills.
• Successful completion of all background screenings.

Nice To Haves

• Strong verbal and written communication skills.
• Ability to multi-task.
• Cash handling skills.

Responsibilities

• Craft Joe Muggs Beverages according to quality standards and ensure standards are maintained.
• Ensure daily use of the Cafe Communication Binder.
• Maintain Visual Merchandising guidelines for all Café related merchandise.
• Complete the Weekly Inventory Sheet and submit it to the District Manager.
• Based on inventory findings, complete the café supply order.
• Assist Managers with the training and development of baristas.
• Motivate Baristas to increase sales and customer service levels.
• Manage the flow of Preventative Maintenance tasks throughout the week.
• Promote all Company initiatives when interacting with customers.
• Provide the highest level of customer service to each customer.
• Monitor and maintain Café conditions according to company standards, ensuring a clean workplace.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: High school or GED