0418 - FOOD SERVICE ASSOCIATE - CONCORD

GATE HR • Concord, NC

123d

About The Position

The GATE Store Food Service Associate ensures customer service is the first priority for GATE operations by providing a friendly and efficient experience for our guests by performing routine food preparation and customer assistance. Collaborates with the Store Kitchen Manager and Store Manager to control store operations and inventory. Assists customers with finding products and provides customers with product information by assisting with food preparation as directed, operating food production equipment as required to complete tasks. Stocks the coolers and shelves. Ensures a high level of cleanliness and organization at the store. Performs minor maintenance and repairs on store equipment. Operates register to process cash and credit card payments. Food Service Associate assists in training new and existing team members on food preparation, customer service, and kitchen safety procedures.

Requirements

• Must successfully complete a pre-employment drug screening and background check.
• Must be able to work a flexible schedule, including weekends and holidays.
• Must have the ability to speak, read, write, and comprehend the English language.
• Must be detail-oriented and have strong organizational skills.
• Must be able to stand for extended periods of time.
• Must be able to lift, carry, and move up to 50 pounds.
• Must have the ability to perform repetitive movements over long periods of time.
• Must be able to bend, kneel, stoop, and reach (including overhead).
• Ability to read and interpret documents such as safety rules and operating instructions.
• Must possess basic mathematic knowledge.
• Must have strong customer service skills.
• Preferably have previous successful job experience in a convenience store, restaurant/fast food or related environment.
• Knowledge of Food Safety.

Responsibilities

• Work a flexible schedule, including weekends, holidays, and split shifts.
• Arrive to work on time, consistently.
• Follow GATE standards for uniform and appearance.
• Attend all required training, safety courses, office and departmental meetings.
• Ensure GATE’s customers are the first priority.
• Greet customers and assist with questions about products or services.
• Ensure a friendly and efficient checkout experience for customers.
• Handle all payments following GATE policies.
• Contribute to a positive and supportive team environment.
• Communicate accurately and positively to customers and other staff.
• Maintain or obtain Food Safety Certification.
• Utilize organizational skills to provide customers with a clean and well-stocked store.
• Perform minor repairs and maintenance of store food equipment.
• Maintain a high level of cleanliness and organization of the facility.
• Follow all food safety regulations.
• Prepare made-to-order food items according to the set menu.
• Accommodate customer requests for menu customizations.
• Ensure proper portion control and presentation of all food items.
• Perform any additional tasks requested or assigned by the Kitchen and Store Managers.

What This Job Offers

• Number of Employees: 51-100 employees