03389 Assistant Store Manager

SBH Careers • Austin, TX

76d

About The Position

The Assistant Manager at Sally Beauty is responsible for supporting the Store Manager in all aspects of store operations, including hiring, developing, and leading store associates to ensure optimal customer experiences. The role involves overseeing store operations, maintaining brand standards, and developing strategies to achieve key performance indicators and financial targets. The Assistant Manager will take on primary duties in the absence of the Store Manager, focusing on brand management, people development, operations, and safety/loss prevention.

Requirements

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• Minimum 3+ years retail sales/customer service experience preferred.
• At least 1+ year(s) prior management experience preferred.
• Ability to lead or support a team of associates to meet business objectives.
• Effective communication skills with team and management.
• Availability to meet the scheduling needs of the business.
• Cosmetology license desirable, but not required.

Nice To Haves

• Experience in retail management.
• Knowledge of Omni-channel retail strategies.

Responsibilities

• Supervise and support the direction and planning of associates’ daily goals and activities to deliver an exceptional client experience.
• Ensure all brand standards are met, including merchandising, marketing, and dress code.
• Act as the main point of contact to resolve customer issues and concerns.
• Engage, train, and develop team members to achieve positive results.
• Recruit and build a strong network of external candidates for open positions.
• Manage payroll hours and scheduling to meet business needs.
• Ensure execution of all company processes and support digital strategies.
• Maintain a safe store environment for associates and customers.
• Protect company assets by ensuring compliance with inventory and cash control procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees