0000 Facility - Admissions Specialist

Delta Specialty Hospital • Memphis, TN

93d

About The Position

Clinical professional responsible for inquiries, assessments and admissions to facility.

Requirements

• Bachelor’s degree in Behavioral Science, Social Services Field, or an RN registered nurse with an Associate's degree in nursing, or a licensed practical or vocational nurse with successful completion of an LPN or LVN training program.
• Master's degree in a therapeutic field is preferred for states in which a therapist may act in this role.
• One or more years’ experience working with individuals in a clinical or observational capacity within the area of specialty for the facility preferred.
• Licensure, as preferred for the area of clinical specialty as designated by the state in which the facility operates.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.

Responsibilities

• Facilitate admissions and assessment processes for incoming patients.
• Respond to inquiries about the facility within facility policy timeframes.
• Schedule/complete pre-admission assessments and communicate recommendations to patients or their families.
• Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations and admissions.
• Coordinate admission and transfer between levels of care within the facility.
• Communicate projected admissions to designated internal representative in a timely manner.
• Perform insurance benefit verifications, disseminating the information gathered to patient, their families and other appropriate facility staff.
• Ensure all medical admission documentation is gathered from external sources prior to patient admission and secure initial pre-authorization for treatment and admission.
• Assist individual therapists with concurrent reviews with insurance companies to secure continued treatment.
• Coordinate and facilitate peer to peer reviews when needed and collaborate the results of reviews with multi-disciplinary treatment team.
• Provide accurate and ongoing assessment of patient status in the admissions process.
• Communicate treatment recommendations to and coordinate with other treatment teams.
• Demonstrate a positive, empathetic, and professional attitude toward customers always.
• Acknowledge and work to resolve complaints when patient needs are not met.
• Recognize that patient safety is a top priority.
• Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service.
• Conduct safety checks and ensure that supervision is conducted at 15-minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.
• Perform other functions and tasks as assigned.

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees