Wine and Spirits Clerk

Hy-Vee • Grand Island, NE

288d

About The Position

At Hy-Vee, our people are our strength. We promise 'a helpful smile in every aisle' and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. The Wine & Spirits Clerk provides prompt, efficient, and friendly customer service, educates customers about products, rotates, faces, and replenishes merchandise, and ensures the highest quality standards are met.

Requirements

• No education requirement.
• Over six months up to one year of similar or related work experience.
• Must have the ability to carry out detailed but uninvolved written or verbal instructions.
• Ability to do simple addition and subtraction; copying figures, counting and recording.
• Possess the ability to understand and follow verbal or demonstrated instructions.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
• Smiles and greets customers in a friendly manner.
• Makes an effort to learn customers' names and to address them by name whenever possible.
• Assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, and passing along customer suggestions or requests.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Educates customers about products.
• Rotates, faces, and replenishes merchandise and ensures highest quality standards are met.
• Checks in product, puts product away, and may review invoices.
• Maintains displays in the department and throughout the store.
• Removes trash in a timely manner.
• Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Reports to work when scheduled and on time.
• Orders product at supervisor's request.
• Assists with inventory as requested.
• Builds displays as needed.
• Assists in other areas of store as needed.
• Performs other job related duties and special projects as required.

What This Job Offers

• Industry: Food and Beverage Retailers
• Education Level: No Education Listed