Visual Sales Part-Time Ambassador, Stanford

The Ambassador role at Everlane is responsible for delivering a positive store experience and educating customers about the brand's mission and values. The ideal candidate is customer-focused, passionate about the product, and enjoys serving others. They must have exceptional communication skills, be a team player, and have experience in retail, sales, or the service industry. The job overview is followed by a list of day-to-day responsibilities and expectations, including the ability to lift at least 40 pounds and work nights, weekends, and holidays. Everlane requires all current and future team members to be vaccinated against COVID-19.

• Use curiosity to gain strong customer understanding to deliver customer-centric solutions that exceed expectations
• Takes on opportunities and challenges with a sense of urgency and high energy. Shows pride in your work and takes ownership of your own performance
• Foster emotional and social connection within the store environment and community, while recognizing the value that different perspectives bring
• Take accountability for how you present yourself and manage your emotions in order to create a positive environment for yourself and others
• Leverage product knowledge to actively sell and style our products and offer fit advice
• Introduce and educate our customer about our Brand’s mission, values, and ethos
• Have a customer-first mindset when working with customers
• Show up to shifts on time with a can-do attitude
• Be flexible through shift to work in multiple zones while effectively communicating with your team
• Process purchases, returns and exchanges
• Keep your store clean and tidy and maintain store presentation
• Process, organize, and prepare inventory
• Restock sales floor throughout the day
• Experience in retail, sales or the service industry
• A passion for helping others and enjoys being apart of a team
• The ability to multi-task and pivot quickly while working in a fast paced and ever changing environment
• Have exceptional communication skills and are comfortable receiving feedback
• Ambition to learn and grow from others
• A fan of Everlane, our product, and our values
• Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds
• Have a minimum of 12 hours of availability that supports the needs of the business, including: nights, weekends, and holidays
• Must regularly stand and move around all areas of the store and be accessible to customers

• Experience in retail, sales or the service industry
• A passion for helping others and enjoys being apart of a team
• The ability to multi-task and pivot quickly while working in a fast paced and ever changing environment
• Have exceptional communication skills and are comfortable receiving feedback
• Ambition to learn and grow from others
• A fan of Everlane, our product, and our values
• Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds
• Have a minimum of 12 hours of availability that supports the needs of the business, including: nights, weekends, and holidays
• Must regularly stand and move around all areas of the store and be accessible to customers
• COVID-19 vaccines are required for all current and future Everlane Team Members that do not require an exemption.