Visiting Services Technician, Administrative Specialist 1 Job Rotation/Developmental opportunity for DOC, BOPPPS, OCE employees only (Salem)

About the position

The Visiting Services Technician, Administrative Specialist 1 position is a job rotation anticipated to last 12 months, though it may be extended or decreased due to business need. This rotation is available for current regular status employees of the Oregon Department of Corrections, Oregon Corrections Enterprises, or Oregon Board of Parole, Probation, and Post-Prison Supervision with their current manager's approval. In this role, you will provide administrative support to the Programs and Services team with a focus on Visiting Services, ensuring excellent customer service to stakeholders throughout the state. Responsibilities include processing applications, monitoring progress, collecting and interpreting data, and ensuring compliance with all rules and policies. This position directly supports the mission of the department by increasing access to visiting and connecting adults in custody with their community and support structures. The ideal candidate will be analytical with strong communication and customer service skills.

Responsibilities

• Provide administrative support to the Programs and Services team with a focus on Visiting Services.
• Process applications and monitor progress.
• Collect and interpret data to ensure compliance with rules and policies.
• Explain visiting rules and processes to the community.
• Support the mission of the department by increasing access to visiting.

Requirements

• Two (2) years of secretarial or basic administrative support experience that includes records processing, generating documents, and gathering and sorting data.
• An associate degree in general office occupations and one year of experience with records processing, generating documents, and gathering and sorting data.
• An equivalent combination of education and experience.

Nice-to-haves

• Interpreting and applying laws, rules, and policies.
• Explaining rules and policies to customers.
• Reviewing forms for completeness and accuracy.
• Applying policies to make decisions.
• Managing a large workload and setting priorities.
• Developing reports and compiling data.
• Creation of procedures and desk manuals.
• DOC400 Experience.
• Law Enforcement Database System (LEDS) checks.

Benefits

• Family health, vision, and dental insurance.
• Vacation, sick leave, and 11 paid holidays.
• 21 days paid military leave for national guard and reserve components.
• Optional short and long-term disability.
• Term life insurance.
• Fully paid retirement program.
• Oregon Saving Growth Plan.
• Flexible spending accounts for health and childcare.