Venue Security Manager - Ascend Amphitheater

Live Nation • Nashville, TN

306d

About The Position

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network. As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. The Security Manager is responsible for the overall management of the security department to ensure guest, employee, artist and venue safety. This role involves controlling costs and ensuring total guest satisfaction by guarding, patrolling, and monitoring the premises to prevent theft, violence, or infractions of rules.

Requirements

• High School Diploma or equivalent preferred.
• At least 2 years of experience in a similar role.
• Working knowledge of security operations, safety practices in a business environment and enforcement procedures.
• Strong strategic thinking and creative problem-solving skills.
• Excellent verbal, written and interpersonal communication skills.
• Acute sense of judgment, tact and diplomacy.
• A strong sense of teamwork and ability to execute programs.
• Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+ and occasional sitting.

Nice To Haves

• In certain states, a Guard Card is a plus.

Responsibilities

• Work in conjunction with the General Manager and Operations Manager to ensure compliance with all policies and procedures related to the security department as well as local, state and federal laws and regulations.
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
• Move throughout the venue and all areas to visually monitor and take corrective action when needed.
• Provide guidance and improvement and implement necessary adjustments.
• Investigate and resolve security complaints.
• Interact positively with guests.
• Circulate among visitors, patrons, or employees to preserve order and protect property.
• Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Interview, select, train, supervise, counsel and discipline security staff for the efficient operation of the security department.
• Participate in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste.
• Partner with fellow band members at the end of show to close the venue.
• Organize and conduct meetings and communicate pertinent information to the staff.
• Schedule and direct staff in their work assignments.
• Regularly review and evaluate the department and recommend and implement new operational policies and procedures when necessary.

Benefits

• Generous vacation
• Healthcare benefits
• Retirement benefits
• Student loan repayment
• Six months of paid caregiver leave
• Perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips)
• Music @ Home (stipend to cultivate your little ones’ music interest)
• Tuition reimbursement
• Access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED