Trainer Manager

Maximus • Riverview, FL

408d

About The Position

The Training Manager at Maximus in Riverview, FL is responsible for developing Training Supervisors and Trainers, ensuring program goals are met, and maintaining accurate program records. This role involves communication with senior leadership regarding site metrics and service level agreements (SLA).

Requirements

• Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

Responsibilities

• Manage collaboration with stakeholders to perform needs analysis, develop learning objectives, and design deliverables that meet business needs and organizational quality standards.
• Create and organize training sessions, and deliver instructor-led training programs as needed to achieve business outcomes and effective transfer of learning in the workplace.
• Forge relationships with internal and external stakeholders to ensure that both tactical and strategic goals and outcomes are met.
• Develop and implement training programs and materials to ensure business requirements are met for effective operation programs.
• Complete hiring and performance management processes to support a high performing training team.
• Provide confidential coaching/facilitation and work closely with all levels of operation staff to ensure the integrity of the program and provide highly skilled feedback on operations staff performance in scheduled training and informal skills-based coaching.
• Ensure Training Specialists and Operations staff are provided with up-to-date knowledge of project related updates, processes, and procedures.
• Develop a means of measuring the effectiveness of training programs developed or administered through evaluation, testing, and assessment of program outcomes.
• Review, evaluate, and modify existing and proposed programs.
• Develop assessments to measure and assess effectiveness of the curriculum and learner performance in the workplace, integrating results into new and existing course curriculum.
• Maintain a library of training aids.

Benefits

• Health insurance coverage
• Life and disability insurance
• Retirement savings plan
• Paid holidays
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree