TikTok Shop - Logistics Billing Settlement Program Manager

Tiktok • Seattle, WA

445d • $80,360 - $168,080

About The Position

The Logistics Billing Settlement Program Manager at TikTok Shop is responsible for overseeing the local settlement operation teams, ensuring compliance with regulations, and enhancing the overall settlement process. This role involves collaboration with product and R&D teams to develop automation plans, manage vendor payments, and implement risk management systems, all while supporting daily operations and improving seller experiences.

Requirements

• Bachelor's degree or higher in finance or accounting.
• At least 3+ years of experience in settlement-related work in medium or large logistics enterprises.
• Strong attention to detail and proactive in identifying and solving issues.
• Proficiency in English (speaking, writing, reading).

Nice To Haves

• Proficient in Excel and PowerPoint, with strong data analysis skills preferred.
• Excellent communication skills, ability to work under pressure, and a team player.

Responsibilities

• Support building local settlement operation teams, including hiring, training, compliance guidance, and daily operations.
• Localize settlement regulations and procedures to ensure accuracy and compliance.
• Collaborate with product and R&D teams to develop settlement automation plans and support product managers in developing software solutions.
• Work with project management teams to ensure timely delivery of settlement solutions in logistics projects.
• Ensure timely and accurate payment to vendors and customers, including contract review, system maintenance, billing, payment, and AR collections.
• Develop and implement risk management systems to identify and eliminate settlement risks in cooperation with cross-functional teams.
• Improve handling of sellers' settlement-related consultations to enhance their overall experience.
• Support daily operations.

Benefits

• 100% premium coverage for employee medical insurance, approximately 75% for dependents.
• Health Savings Account (HSA) with company match.
• Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans.
• Flexible Spending Account (FSA) options for healthcare and dependent care.
• 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO).
• 10 paid sick days per year.
• 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
• Mental and emotional health benefits through EAP and Lyra.
• 401K company match.
• Gym and cellphone service reimbursements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Education Level: Bachelor's degree