Textile Services /Laundry Manager

Disney • Anaheim, CA

439d • $77,000 - $95,100

About The Position

The Textile Services Manager at Disneyland Resort is responsible for overseeing the daily operations of the laundry facility, ensuring high standards of quality and safety in linen care for the resort's hotels and food & beverage locations. This role involves managing a large team, financial oversight, and collaboration with various departments to maintain operational excellence and support Disney's commitment to exceptional service.

Requirements

• 2+ years of experience in laundry operations management or similar production environment
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Chemical and equipment safety training
• Bilingual skills in English and Spanish preferred
• Experience in leading manufacturing or production operations with a focus on quality, safety, and efficiency
• Demonstrated organizational, time management, and multi-tasking abilities
• High School Diploma or GED (required); Bachelor's degree preferred

Nice To Haves

• Bilingual skills in English and Spanish preferred

Responsibilities

• Oversee Daily Operations: Ensure smooth, efficient day-to-day operations of the laundry facility, including production scheduling, resource management, and workflow adjustments.
• Ensure Quality and Safety Standards: Maintain high standards of quality by inspecting linens and verifying safety protocols; partner with Engineering Services to ensure all equipment is functional and compliant.
• Develop and Mentor Team: Lead a team of up to 120 hourly Cast Members across multiple sites, setting performance expectations and fostering a culture of recognition, safety, and growth.
• Manage Financial and Administrative Duties: Take charge of production reporting, cost control, and efficiency by monitoring labor budgets and procurement of linens and chemicals.
• Drive Performance and Productivity: Monitor and evaluate workflow for maximum efficiency, maintaining both quality standards and production targets to ensure operational goals are met.
• Collaborate with Resort Departments: Coordinate daily with Hotel and Park management, support departments (housekeeping, food & beverage, engineering), and periodically with Hotel executives to align service standards.
• Maintain Vendor Relationships: Work with outside vendors to procure supplies, maintain service agreements, and ensure timely delivery of essential resources.
• Uphold Compliance and Safety: Ensure full compliance with OSHA regulations and company policies, providing a safe and healthy workplace for all Cast Members.

Benefits

• Health and savings benefits
• Educational opportunities
• Unique perks exclusive to Disney employees
• Bonus and/or long-term incentive units may be provided as part of the compensation package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Motion Picture and Sound Recording Industries
• Education Level: High school or GED