Technical Claims Specialist - Worker's Compensation

AmTrust Financial Services • Alpharetta, GA

143d

About The Position

AmTrust Financial Services, a fast-growing commercial insurance company, has an immediate need for a Technical Claims Specialist to support training efforts in our Worker's Compensation Claims Department.

Requirements

• 7-10+ years of Workers Compensation claim handling experience.
• Excellent organizational, leadership, communication, and time management skills.
• Ability to mentor, train, and be a leader within the organization.
• Strong communication skills with ability to present to senior leadership.
• Knowledge source for adjusters.
• Ability to independently manage multiple projects and project teams.
• Strong listening and communication skills.
• The ability to travel 30% or more of the time.
• Ability to work in a matrixed organizational structure.

Nice To Haves

• CPCU, AIC designation, adjuster licensing program or other industry training programs.

Responsibilities

• Create and deliver technical training on the claim lifecycle, including coverage analysis, investigation, litigation management, jurisdictional compliance, reserving practices, return-to-work efforts, cost containment strategies, etc.
• Partner with direct manager to ensure system access, equipment, and day one experience are smooth and consistent for new hires.
• Provide coaching, mentorship, skills assessment, and individualized development plans to foster career growth for new hires.
• Develop Claims Associates during their initial two-week training, including skill-building and case study analysis.
• Tailor training programs to meet the evolving needs of individual zones and branch offices.
• Provide leaders with consistent updates on onboarding and training programs.
• Manage or participate as a Subject Matter Expert (SME) in complex projects and initiatives for the WC line of business.

Benefits

• Medical & Dental Plans
• Life Insurance, including eligible spouses & children
• Health Care Flexible Spending
• Dependent Care
• 401k Savings Plans
• Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Insurance Carriers and Related Activities
• Number of Employees: 5,001-10,000 employees