System Administrator, Mid to Senior

WOOD Consulting Services • Fort Meade, MD

293d • $140,000 - $205,000 • Remote

About The Position

We are seeking skilled System Administrators with a government clearance to support the implementation, troubleshooting, and maintenance of Information Technology (IT) systems. This role involves managing IT system infrastructure and processes, providing day-to-day operational support, and ensuring the reliability and performance of various IT components.

Requirements

• Mid-Level System Administrator: Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
• Bachelor's degree in a technical discipline from an accredited college or university is required.
• Five (5) years of additional SA experience may be substituted for a bachelor's degree.
• Senior System Administrator: Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
• Bachelor's degree in a technical discipline from an accredited college or university is required.
• Five (5) years of additional SA experience may be substituted for a bachelor's degree.
• Proficiency in UNIX and Windows operating systems.
• Strong troubleshooting skills and experience with IT systems.

Responsibilities

• Support the implementation, troubleshooting, and maintenance of IT systems.
• Manage daily activities related to the configuration and operation of IT systems.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution.
• Assist users in accessing and using IT systems.
• Monitor and resolve issues for client/server/storage/network devices and mobile devices.
• Escalate and communicate status to agency management and internal customers.
• Optimize system operations, perform capacity analysis, and plan resource utilization.
• Configure and manage UNIX and Windows operating systems, including software installation and network component configuration.
• Provide detailed analysis and feedback for escalated tickets.
• Support dispatch system and hardware problem resolution.
• Support the design of systems, mission architecture and associated hardware.
• Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA).
• Analyze and resolve complex problems associated with server hardware, applications and software integration.

Benefits

• Comprehensive medical, dental, and vision plans.
• 401(k) with company match.
• Generous PTO policy including vacation, sick leave, and holidays.
• Opportunities for training, certifications, and career advancement.
• Flexible work schedules and remote work options.
• Employee assistance programs, wellness initiatives, and gym membership discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree