Supervisor Patient Access St. Peters Hospital - FT Days

Trinity Health • Albany, NY

402d • $46,696 - $66,394

About The Position

The Supervisor Patient Access at St. Peter's Hospital is responsible for overseeing the Patient Access staff teams, ensuring efficient patient registration and departmental operations. This role includes managing daily activities, conducting staff meetings, assisting with hiring and training, and implementing staffing plans to maintain adequate coverage. The position emphasizes quality of life, career advancement, and work-life balance, offering competitive pay and benefits.

Requirements

• High school diploma or equivalent; Associate degree in Accounting or Business Administration highly desired.
• Two to three years of experience in office work, including typing, filing, and statistical reports.
• Highly organized and able to focus in a diverse, fast-paced environment.
• Ability to sit, walk, and stand for long periods of time.
• Must be able to lift 30 lbs. and push over 200 lbs. in a wheelchair if needed.
• Manual dexterity and visual ability for keyboarding and data entry required.
• Hearing acuity required for patient interviews.
• Mental concentration is essential for accurate data collection in a multi-functional environment.
• Knowledgeable with various computer programs including Kronos, Windows, dBase, Excel, and Lawson.
• Ability to make administrative decisions in the absence of the Manager.

Responsibilities

• Supervise the Patient Access staff teams to ensure efficient patient registration.
• Oversee daily operations of the Patient Access Department.
• Fill any departmental position as needed.
• Hold monthly department meetings.
• Assist department manager with hiring, orienting, training, and maintaining department standards.
• Implement departmental staffing plans to schedule and maintain adequate staffing.
• Prepare and administer annual competency reports and ensure completion of health assessments for all direct reports.

Benefits

• Competitive Pay
• Paid Leave
• Shift Differentials
• Generous tuition allowance
• Career development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 10,001+ employees