Supervisor - General Services

Mayo Clinic • Jacksonville, FL

305d • $55,556 - $82,825 • Onsite

About The Position

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You'll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Requirements

• Bachelors degree and 3-5 years of recent management and conflict resolution experience required.
• Experience in customer service, allocation of staffing resources, quality management, improvement methodology, and project management required.
• Must possess strong verbal and written communication skills, problem solving skills, decisiveness, and the ability to cope with ambiguous situations.
• Must be able to demonstrate leadership skills, team-building skills, and the capability to motivate work groups while initiating and managing change throughout the implementation of new programs.
• Proficient computer skills required.
• Must be able to work independently without direct supervision.
• Competency in financial analysis preferred.
• Must possess a valid Florida driver's license.
• Must be able to drive all vehicles assigned to the General Service work unit.

Responsibilities

• Provides work direction, education, orientation, training, and operational problem solving within the assigned General Service work unit on a day-to-day basis.
• Develops and maintains a customer-focused and efficient work unit that supports patient transport, campus shuttle bus program, information and hospitality, mail and material delivery, lost and found, parking/transportation, and telephone operations.
• Communicates departmental and institutional policies to staff.
• Assists in current technology that supports the maintenance and growth of progressive and efficiently organized work units.
• Must be flexible to respond to changing priorities and handle changing workflow.
• Serves as a professional example and team leader to staff members working all shifts.
• Responsible for the development and management of productivity statistics to support staffing.
• Employs and promotes the use of quality management tools to ensure continuous improvement of systems, customer service and operations of work unit.

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Hospitals
• Education Level: Bachelor's degree