Student Services Specialist, Admissions & Records

Maricopa Community Colleges District • Phoenix, AZ

197d

About The Position

Paradise Valley Community College (PVCC) is seeking two full-time Student Services Specialists who provide essential services to new and continuing students, community members, and guests over the phone, online, and in-person. The position's primary areas of support are located in Admissions & Records Office with ancillary support to the Welcome Center. The Student Services Specialists will focus on student enrollment and success, as well as, a high touch customer service in the modalities of financial aid, academic advising, cashiering services, community education, and referrals to other campus-related services. To best serve the students, department, and college, this position requires a physical presence on campus.

Responsibilities

• Assists new and continuing students in all student services inquiries and processes related to Admissions, Registration, & Records, in order to support college enrollment and retention.
• Assist community members with community education and referrals to other campus-related services.
• Provide information regarding program guidelines and applicable laws, policies, rules and regulations, primarily for PVCC's Welcome Center.
• Support the day-to-day functions connected with intake in Admissions and Records which may include: intake and processing of Admissions related documents; transcript intake and evaluation; and graduation tracking and evaluation.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Industry: Executive, Legislative, and Other General Government Support
• Number of Employees: 5,001-10,000 employees