Store Manager, Town and Country - CA - Full Time

Bluemercury • Palo Alto, CA

408d • $49,920 - $87,360

About The Position

The Store Manager at Bluemercury plays a crucial role in enhancing customer beauty experiences by leading a team to provide exceptional service and expert beauty advice. This position involves driving sales, optimizing customer service, and building strong relationships with clients while embodying the brand's client-first service model. The Store Manager is responsible for team leadership, operational excellence, and fostering a welcoming atmosphere for all clients.

Requirements

• 2-3 years of retail management experience, preferably in the beauty industry.
• Strong interpersonal and communication skills.
• Passion for beauty and staying updated with trends and products.
• Critical thinking and strategic partnership skills.
• Inspirational leadership and resourcefulness.

Nice To Haves

• Experience in the beauty industry is preferred.
• Flexibility in availability, including evenings and weekends.

Responsibilities

• Facilitate consistent team and individual communication to ensure collective knowledge.
• Inspire the team by sharing the brand vision and business challenges.
• Exemplify the client-first service model in all interactions.
• Analyze business performance and develop strategies to drive KPI success.
• Create and execute store-level event strategies to drive sales.
• Utilize coaching skills to train and develop the team.
• Build relationships to recruit top performers and plan for succession.
• Execute operational tasks with proficiency, including inventory control and cost minimization.
• Build and maintain strong, personalized relationships with customers.
• Provide extensive knowledge of beauty products and trends.
• Offer tailored product recommendations based on client needs.
• Drive sales through effective communication of product benefits and promotions.
• Assist in stock management and maintain an organized store environment.
• Participate in and occasionally lead in-store beauty workshops.
• Collect customer feedback and provide insights for continuous improvement.

Benefits

• Competitive pay including commission and bonus opportunities.
• Merchandise discounts and gratis.
• Paid time off (PTO) for full-time hourly employees.
• Medical, dental, vision, and 401K coverage.
• Advancement opportunities and mentorship.
• Employee Assistance Program for mental health and financial resources.
• Fully funded education benefits covering tuition, books, and fees.
• Colleague Resource Groups (CRGs) and volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Health and Personal Care Retailers
• Education Level: No Education Listed
• Number of Employees: 101-250 employees