Staff Technical Writer, Data Governance

Databricks • Seattle, WA

253d • $127,700 - $195,800

About The Position

At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Join Databricks in a period of tremendous growth and innovation. Technical writers here play a critical role in our customer success. You will apply your considerable writing, data, and other technical skills to create compelling content that shows data scientists, data engineers, and data analysts how to use Databricks.

Requirements

• 6+ years of documenting sophisticated technologies for developers and software engineers, or similar work experience.
• Ability to work in person in either our Bay Area or Seattle area offices.
• Enthusiastic about the investigative side of technical writing: skilled at tracking down elusive details and transforming them into clear, useful information for the customer.
• Strong collaboration and communication skills.
• Expertise in technical writing tools and style: maintaining a consistent voice, a clear and engaging tone, and a solid grasp of grammar and usage rules.
• Experience working with data products, data governance, and SQL.
• Demonstrated understanding of information architecture concepts and how to apply them to a constantly changing website.
• Proven project management skills.
• Proficiency in Markdown-style formats with Git and GitHub.
• Experience using data and customer feedback to drive decision-making.

Responsibilities

• Collaborate closely with engineers and product managers to develop effective, customer-focused documentation.
• Work with customer-facing technical staff (support engineers, solutions architects, developer relations) on best practices, onboarding material, and other scenario-based guidance.
• Guide the development of an information architecture that organizes content around customer use cases.
• Use data to develop insights that drive planning, prioritization, and improvements.

Benefits

• Comprehensive benefits and perks that meet the needs of all employees.
• Eligibility for annual performance bonus.
• Equity options.

What This Job Offers

• Industry: Professional, Scientific, and Technical Services