Technical Account Manager, Sr. Staff
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About The Position
The position acts as a customer advocate ensuring that commitments are achieved according to the plan. The role provides technical expertise of hardware and software systems through presentations, product demos, and training sessions on company products. It translates and communicates technical requirements among business teams internally and externally serving as a technical point of contact. The position participates in pre-sales customer engagements and assesses potential application of company products that meet customer requirements. It understands the product plan, features, roadmap, schedule, and go-to-market strategy, providing continuous support through customer-facing meetings and regular business reviews. The role develops and fosters strong relationships with customers and cross-functional teams, demonstrating executive presence, leadership, and organizational skills.
