Sr. Field Service Engineer

CBRE • San Francisco, CA

284d • $100,000 - $150,000

About The Position

As a CBRE Laboratory Instrument Services Sr. Technician, you will maintain, and complete the major repairs of scientific instrumentation. This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments. This is a traveling role within the California, San Francisco bay area. Primary location is San Francisco, California. Frequent local travel to clients should be expected in the San Francisco and San Francisco bay area.

Requirements

• High School Diploma, GED, or trade school diploma with 2-3 years of job-related experience.
• Service knowledge working with: HPLC, UPLC, GC, GCMS, GCHS and LCMS.
• Ability to travel to various locations daily and interact with a broad range of clientele.
• Valid driver's license is required.
• Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
• Ability to use existing procedures to solve standard problems.
• Experience with analyzing information and standard practices to make judgments.
• In-depth knowledge of Microsoft Office products.
• Organizational skills with a strong inquisitive mindset.
• Intermediate math skills.

Responsibilities

• Work with laboratory equipment such as chromatography, mass spec and GC.
• Perform installation, repair, PM and IQ/OQ/PQ services on analytical instruments at customer location or inhouse.
• Troubleshoot and repair laboratory equipment.
• Maintain relationship with customer.
• Complete service report on each service ticket completion.
• Train customers and other service representatives on maintenance tasks.
• Take apart, examine, clean, fix, check, and take care of special equipment, systems, and controls.
• Operate test equipment including multimeters, frequency generators, and counters, galvanometers, digital logic probes, and oscilloscopes.
• Coordinate the removal of equipment requiring extensive repairs during scheduled maintenance periods.
• Troubleshoot, service or resolve problems while performing unscheduled work.
• Record and report abnormal functions or out-of-tolerance conditions of equipment.
• Review and document daily records of inspections, maintenance activity, repairs, and other work performed.
• Coordinate with external contractors on repairs covered by maintenance agreements.
• Locate part sources, estimate costs, and prepare requisitions.
• Track instrument and part reliability; make alternate service, supplier, and parts recommendations.
• Lead by example and model behaviors that are consistent with CBRE RISE values.
• Work within standardized procedures and practices to achieve objectives and meet deadlines.
• Exchange straightforward information, ask questions, and check for understanding.

Benefits

• Medical, dental vision, PTO, 401k, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Real Estate
• Education Level: High school or GED