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We are seeking a highly motivated and experienced Senior Business Analyst with proven expertise in Salesforce and Kantata SX to join our dynamic team. This role will focus on supporting business processes related to Professional Services, Project Portfolio & Program Management (PPPM), and Implementation workflows. You will collaborate with cross-functional teams including Product, Engineering, Professional Services, and Operations to gather requirements, refine user stories, and support agile development and system improvements across key platforms. This is a hands-on role that requires both strategic thinking and detailed execution. You'll serve as a key liaison between business stakeholders and technical teams, ensuring solutions are aligned with business needs and scalable across the organization.