Solutions Engineer

Madhive
·
Posted: 
July 12, 2023
·
Other
Job Commitment
Full-time
Job Commitment
Mid Level
Job Function
Dev & Engineering
Salary
N/A
Job Commitment
Full-time
Experience Level
Mid Level
Workplace Type
Other
Job Function

This job is closed

We regret to inform you that the job you were interested in has now been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.

About the position

The Solutions Engineer at Madhive is responsible for showcasing the company's product through demos, presentations, and technical troubleshooting. They will support the pre-sales process and work with the sales and client success team to identify customer needs and provide customized solutions. The ideal candidate should have a strong technical background in AdTech and/or Ad Ops, as well as experience in database environments and various data environments. Strong communication skills and the ability to collaborate across teams are also important for this role. The approximate compensation range for this position is $140,000 - $166,000.

Responsibilities

  • Support pre-sales efforts by providing technical guidance to prospective clients
  • Maintain and help evaluate current internal client support tools as well as creating new ones
  • Curate existing internal documentation and create new documentation for the TechOps team to create a knowledge base for resolving client issues
  • Serve as a first point of escalation for the TechOps team members as client support tickets come in
  • Help to define areas of need internally (technical, education/communication, etc.) and create solutions for them
  • Work cross functionally with the product and development organizations to create more opportunities for collaboration and knowledge sharing across teams

Requirements

  • 3-5 years of advertising/marketing technology professional experience
  • 2-3 years of pre-sales Solutions Engineering experience
  • Bachelor's Degree in a related field (Masters or higher a plus)
  • Experience and understanding in Ad Ops/Ad Tech industry
  • Experience in navigation around a database environment for simplistic troubleshooting
  • Experience with various data environments, such as AWS, Hadoop, and Google BigQuery
  • Strong written and verbal communication skills with internal and external clients

Benefits

  • Health, Dental & Vision Insurance: 100% company-paid coverage for employees and dependents
  • Family Forming Benefits: Inclusive fertility and family-forming benefits, including adoption, surrogacy, fertility treatments, pregnancy, with access to Carrot Fertility services and employer-sponsored funds up to $10,000
  • 401(K) Matching: Contribution equal to 100% of eligible employee contributions up to 5% annually, no vesting period
  • Unlimited Vacation: Unlimited paid time off plus additional paid company holidays
  • Parental Leave: Leave provided to all new parents
  • Food All Day: Fully stocked refrigerator and daily provided lunch in the office

Job Application Resources

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Madhive

Madhive is the leading tech company engineered for modern TV advertising.
Location
New York, NY
Company Size
101-250
Workplace Type
Industries
Advertising
Open Roles
10
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Madhive

Madhive is the leading tech company engineered for modern TV advertising.
Company Overview

Madhive is the leading tech company engineered for modern TV advertising.

Benefits
  • Health, Dental & Vision Insurance: 100% company-paid for employees and dependents starting on day 1
  • Family Forming Benefits: Inclusive fertility and family-forming benefits covering all paths to parenthood, with employer-sponsored funds of up to $10,000 through a partnership with Carrot Fertility
  • 401(K) Matching: 100% contribution match up to 5% annually, with no vesting period and immediate participation for full-time employees
  • Unlimited Vacation: Unlimited PTO plus additional paid company holidays
  • Parental Leave: Provided for all new parents
  • Food All Day: Fully stocked refrigerator and lunch provided every day in the office
Less details

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