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About the position
As a Solutions Engineer at Jasper, you will play a crucial role in delivering live product demonstrations, sales presentations, and guiding clients through the adoption of Jasper's AI content platform. You will serve as a trusted advisor and point of contact for both technical and non-technical topics, building relationships with key decision-makers. Your goal will be to support customers in unlocking their creative potential by leveraging AI technology, gathering feedback to ensure they achieve the greatest value from Jasper as they scale. This is an opportunity to be part of a fast-growing business at the forefront of revolutionizing content creation with AI.
- Be a great ambassador for Jasper and a power user of the company platform to meet a range of evolving customer use cases
- Work with various internal teams to understand and convey customer needs, product roadmap and direction, as well as detailed product and technical capabilities
- Partner with Jasper's strategic customers to build and develop solutions to support customers in their journey to adopting Jasper
- Be able to communicate the details, direction, and technical design of the Jasper product to customers
- Constantly gather feedback from Jasper customers to gain a deep understanding of their needs and technical challenges, and to ensure they achieve the greatest value from Jasper as they scale
- 3+ years in a pre-sales, solution engineering or technology advisory role
- 3+ years helping customers understand the value of SaaS products and solutions offerings
- Experience implementing, configuring, or supporting customers on SaaS or AI related technologies
- Understanding of sales and revenue organization processes
- Comprehensive Health, Dental and Vision coverage beginning on the first day for our employees and families (Jasper.ai covers 100% of the premium for employees).
- Unlimited PTO
- 401(k) program with company matching
- Monthly wellness reimbursement and flexible time-off to encourage a healthy work-life balance
- Generous budget for home office set up
- Learning and development opportunities
- Paid parental leave
- Travel perk program
- Equal opportunity employer
Dev & Engineering
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