Solutions Architect

This job is for a technical expert who will be a high-impact member of PlanetScale's Sales team. The role involves managing and executing on all technical aspects of the sale, working closely with Account Executives, and identifying how PlanetScale can provide technical solutions to business problems. The job requires performing technical discovery, gathering requirements, leading proof of concept implementations, building relationships with key decision makers, educating prospects on product implementation, and communicating customer feedback. Additionally, the role involves contributing to internal knowledge repositories, building technical documentation, and presenting demonstrations of PlanetScale's Cloud database.

• Perform technical discovery and gather requirements for prospects and customers
• Identify customer business requirements and match them to existing and future product features
• Lead proof of concept implementations and establish technical success criteria
• Build relationships with key decision makers and technical champions
• Educate prospects on product implementation and usage best practices
• Act as intermediary between sales and other technical teams to best meet customer needs
• Communicate customer feedback and perspectives to appropriate teams to be considered for future product strategy
• Answer product questions and help customers and prospects
• Contribute to internal knowledge repositories and building technical documentation to support sales efforts
• Develop and present demonstrations of PlanetScale’s Cloud database

• 5 years of experience in a technical role
• Experience with relational databases and cloud databases
• Ability to quickly solve technical and business-related challenges
• Pragmatic approach to tackling unforeseen challenges
• Effective verbal and written communication skills
• Passionate commitment to quality

• Competitive salary range of $153,000 to $207,000
• Variable compensation where appropriate
• Benefits package
• Equity opportunities
• Remote work flexibility
• Supportive and inclusive work environment
• Equal respect and value for all employees
• Accommodations for candidates with disabilities during the interview process