Solution Engineer Midmarket

Lumen TechnologiesCharleston, WV
392d$89,780 - $149,630

About The Position

The Solution Engineer Midmarket at Lumen is responsible for leveraging technology innovation to support the growth of Midmarket customers. This role involves collaborating with Sales & Customer Success Executives to develop technical sales strategies, deliver presentations, and create solutions that meet customer requirements and provide business value.

Requirements

  • Technical pre-sales and/or consulting experience
  • Strong Sales Acumen
  • Technical knowledge across global network infrastructure, edge, cloud capabilities, connected security, communication and collaboration services, NaaS
  • Fundamental understanding of Unified Communications
  • Fundamental understanding in Cloud & Architecture design - AWS, Google Cloud, Azure
  • Industry certifications in 1 or more specialized technologies are a plus
  • Fundamental understanding in Security solutions - SASE, Fortinet, Cisco, Palo Alto
  • Strong verbal and written communication skills
  • Ability to lead and engage in complex deal discussions with internal ecosystem, driving solutions and outcomes with sales, customer success, product & engineering
  • Strong presentation skills and ability to build and present high-quality solutions to both technical and executive audiences
  • B.S. Degree in a related field or equivalent work experience in the private sector or military

Nice To Haves

  • Experience with additional cloud platforms
  • Advanced industry certifications
  • Experience in a similar role within the telecommunications industry

Responsibilities

  • Prepares and delivers technical proposals and presentations with appropriate business acumen.
  • Analyzes and identifies customer business and technology objectives, conducting full technical discovery and architecting client solutions with the technical team.
  • Acts as a customer advocate in pre-sales efforts, including technical sales presentations, architecture design discussions, proof-of-concept engagements, RFP/RFI responses, solution demonstrations, and technical workshops.
  • Supports local sales teams in pursuing key business opportunities and engages customers to address aspects of the data lifecycle.

Benefits

  • Health insurance
  • Life insurance
  • Voluntary lifestyle benefits
  • Short-term incentives or sales compensation
  • Long-term incentives for Director and VP positions
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