About the position
This position is a part of a dynamic team supporting a new product line within Phoenix Contact. It will focus on three core needs for the network and security products offered by Phoenix Contact. The first being a pre-sales engineering specialist to help collect customer requirements and recommend the correct system solution to meet customer needs. The second is to own the application and integration topics related to the network and security products develop by the automation infrastructure team. The final being a level 3/4 support specialist for the product lines developed by the automation infrastructure team for the global subsidiaries of Phoenix Contact. Meeting these needs is crucial for the success of the ethernet product lines from Phoenix Contact.
Responsibilities
- Own and maintain application architecture and requirements documentation based on industry vertical
- Identify and test possible system integrations to provide new features for customer solutions such as network monitoring, IDS/IPS, next-generation firewalls, Log collection, SCADA etc…
- Work with technology partners to build PoCs and application guidelines for partner software/hardware when using our products
- Participate in global initiatives related to networking services, solution architecting, in cooperation with Vertical Market Management and the IMA sales group
- Assist in the Global Support Structure for international project pursuit, as related to Network Services, SLAs, consulting, and training
- Provide engineering support to marketing for competitive benchmarking, compatibility or interoperability testing, and creation of reference application architectures
- Assist with the writing of functional specifications, customer value proposition statements, and expected benefit or loss (if not implemented) of a product or application concept.
- Support the subsidiary sales organization through application-based training programs and joint sales efforts.
- Review opportunities presented by sales subsidiaries, customers, standards organizations, and other sources. Analyze all aspects of the opportunity and make recommendations on if and how the opportunity should proceed.
Requirements
- Bachelor of Science degree in a technical field with at least 3 years of related industry experience or general college degree with at least 7 years of industry experience.
- Ability to collaborate with multi-disciplined, international, and cross-culture teams in a network development project.
- Expertise in network architecture, network audits, network and security design.
- Expertise in industrial control systems architecture and communication protocols.
- Excellent communication skills (verbal/written) and presentation skills.
- Proven track record of problem solving by analyzing situation and providing recommended path forward.
- A working knowledge of IEC/ISA 62443 standard.
- 10 to 30% travel to be expected.
- Experience with the creation and negotiation of business contracts is a plus.
- Experience performing network and/or security audits is a plus.
- An understanding of IEC 61850 and the concept of digital substations is a plus.
- Certifications such as CCIE, CCNA, CCNP, GSEC, GICSP, GRID, CISSP, Network+, or Security+ are desirable.
- Must be able to travel by air for trips up to 14 hours.
- Must have a valid driver's license and be able to ride in a car for 4 hours at a time.
- Must be able to receive a passport and travel overseas several times per year.
- Must be able to work at a desk with a computer for up to eight hours per day.
- Must be able to sit and/or stand for extended periods of time (2-4 hours at a time).
- Must be able to drive or fly to distant customer locations, suppliers, or events and stay overnight for extended periods.
Benefits
- Medical, dental, and vision coverage
- 401k matching
- Generous time off package
- 16 weeks fully paid maternity leave
- 10 weeks fully paid paternity leave
- Life insurance
- Short & long-term disability
- On-site gym access
- Health & wellbeing center
- On-site café
- Walking trails
- Tuition assistance