Software Administrator

Royomartin • Alexandria, LA

303d

About The Position

The Software Administrator is responsible for overseeing the installation, configuration, maintenance, and troubleshooting of designated software applications across the organization. The ideal candidate will ensure efficient system performance, security compliance, and user support to enhance business operations.

Requirements

• A willingness to learn and grow is critical for this position.
• Bachelor's degree in IT or related field (or equivalent experience).
• 2+ years of experience in software administration or IT support.
• Proficiency in software administration, troubleshooting, and Microsoft 365.
• Knowledge of databases, Windows OS, and cybersecurity best practices.
• Strong problem-solving, communication, and customer service skills.
• Ability to manage multiple tasks and collaborate with teams.

Responsibilities

• Install, configure, and update software applications to ensure compatibility and security.
• Maintain software licensing compliance and manage user access.
• Monitor software performance and troubleshoot technical issues.
• Manage user accounts, permissions, and access rights in software systems.
• Implement security measures to protect sensitive data and ensure compliance with industry standards.
• Conduct regular audits of software usage and performance.
• Provide technical support to employees for software-related issues.
• Work with vendors and developers to resolve software bugs and optimize performance.
• Document troubleshooting steps and maintain an internal knowledge base.
• Evaluate and recommend software solutions to improve efficiency and productivity.
• Develop and implement software policies, best practices, and guidelines.
• Collaborate with IT and other departments to integrate software systems.
• Maintain detailed records of software inventory, updates, and patches.
• Prepare reports on software performance, security compliance, and usage trends.
• Train staff on software tools and best practices.

Benefits

• Healthcare (Legacy Health & Wellness and Legacy Pharmacy)
• Wellness Program
• Flexible Spending Account
• Additional Insurance
• Paid Time Off
• Retirement
• Chaplaincy Services
• Education

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree