SLOT ATTENDANT

Colusa Casino Resort • Colusa, CA

292d • $16

About The Position

Responsible for providing outstanding guest service on the Casino floor and attending to the needs of our guests. Repairs small technical problems with the slot machines, that can be quickly remedied, so that the guest can continue with an enjoyable gaming experience.

Requirements

• High School Graduate or GED.
• No prior experience necessary.
• Cash handling experience preferred.
• Outstanding guest service skills.
• Excellent communication skills.
• The ability to read, write, and communicate verbally in English.
• Ability to perform basic math and effectively use a 10-key calculator.

Responsibilities

• Understands, owns and energizes our Policies and Procedures, core values and Mission Statement.
• Generates tickets for jackpots/fills and short pays to provide service to guests.
• Provides minor slot machine maintenance.
• Monitors slot machine candles to maintain optimum machine function and service.
• Assures that all phases of assigned area are functioning properly.
• Complies with all gaming regulations.
• Manages and is responsible for reconciliation of a coin impress bank used to refill empty slot machine hoppers.
• Exchanges currency for currency/coin.
• Safeguards the assets of the company.
• Responsible for minor machine repairs.
• Responsible for Platinum Players Club signups and customer instructions.
• Keeps work area neat, clean and safe for both internal and external guests.
• Continuously looks for ways to change processes in order to improve the bottom line and/or guest service.
• Must be familiar with machine types and locations.
• Must establish and maintain effective working relationships with teammates and guests.
• The ability to understand and comply with all departmental rules and regulations, policies and procedures.
• Performs other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: High school or GED