Site Reliability Engineer

The job overview for this position is that the Site Reliability Engineer will be responsible for guiding the creation, installation, and support of computing systems and cloud infrastructure used by ProviderTrust. They will ensure the availability, latency, performance, efficiency, change management, monitoring, and capacity planning of all ProviderTrust systems. The engineer will also be involved in designing and maintaining secure Linux web servers, managing networks, and implementing container orchestration technologies. They should have experience with cloud-based IaaS, monitoring environments, automated configuration management tools, and continuous integration and deployment tools.

• Consult and assist with the architecture for ProviderTrust computing systems, application infrastructure, and deployment methods
• Assess, design, and evaluate systems following Non-Abstract Large Scale Systems Design (NALSD) with a focus on reliability
• Design and implement observability
• Define and measure reliability goals: SLIs, SLOs, and error budgets
• Eliminate toil as defined by the SRE book

• Designing and maintaining secure Linux web servers
• Experience with managing networks
• Designing secure Docker containers according to best practices
• Container orchestration technologies like Kubernetes, ECS, etc.
• Cloud based IaaS (AWS strongly encouraged)
• Designing and maintaining a monitoring environment like Splunk, Nagios, CloudWatch (Splunk strongly encouraged)
• Automated configuration management tools like Puppet, Ansible, Terraform, Cloudformation (Terraform strongly encouraged)
• Distributed revision control tools (GitHub strongly encouraged)
• Continuous integration and continuous deployment tools like Jenkins, GitHub Actions (GitHub Actions strongly encouraged)
• Strong competency in at least one major scripting or programming language (Golang strongly encouraged)
• A passion for learning and keeping up to date with the latest tools and technologies
• A strong work ethic and attention to detail
• Remote, Hybrid, or work on-site at our Nashville office

• Competitive base salary and incentive package with 401k matching, meaningful equity, HSA employer contribution, and company-paid life and disability insurance
• Medical, dental, and vision benefits; PT pays 80% of your premiums. We also offer access to a range of free mental health and well-being resources.
• Unlimited PTO, 11 paid holidays, and a flexible work schedule
• Internal professional growth, development, and mobility
• Daily all-company morning huddles to sync up across the business
• In-office experience: fully stocked kitchen, ergonomic desk setup, dog-friendly, and lots of celebrations!
• Remote experience: home office set-up with technology provided, remote-friendly meetings and celebrations, and interest-specific Slack channels for connecting across teams
• Fitness stipend, wellness program, and cell phone reimbursement
• Voted one of the Best Places to Work by the Nashville Business Journal (2015 – 2019)
• Inc. 5000 list of the fastest-growing private firms in the U.S. (2016-2020)