shift supervisor - Store# 06338, BELLAIRE & STELLA LINK

Starbucks • Houston, TX

447d

About The Position

As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer experience and guiding a team of baristas. This role emphasizes teamwork, leadership, and the ability to maintain a positive and energetic store environment. You will be responsible for modeling operational standards, motivating team members, and delivering expertly-crafted products while fostering a culture of connection and belonging among partners and customers.

Requirements

• 1 year of customer service experience in a retail or restaurant environment.
• 6 months of experience in a position requiring constant interaction with customers.
• 6 months of experience delegating tasks to other employees or coordinating tasks of two or more employees.
• Ability to direct the work of others and learn quickly.
• Effective oral communication skills and strong interpersonal skills.

Nice To Haves

• Experience in a fast-paced, energetic work environment.
• Knowledge of the retail environment.

Responsibilities

• Lead each shift and manage store operations to ensure quality customer service.
• Act as a role model for store operations standards and customer service excellence.
• Motivate and guide team members to create a positive work environment.
• Handle cash and ensure store safety and security protocols are followed.
• Prepare and coach team members in the preparation of food and beverages according to standard recipes.
• Maintain regular and consistent attendance and punctuality.

Benefits

• 100% tuition coverage through the Starbucks College Achievement Plan.
• Health coverage with various plans to choose from.
• Stock and savings programs including Bean Stock and a 401(k) retirement plan with employer match.
• Paid parental leave and family expansion reimbursement.
• Paid vacation and sick time that accrues based on hours worked.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: Bachelor's degree