Service Platforms Analyst Intern

Paccar • Renton, WA

442d • $52,000 - $62,400

About The Position

The Service Platforms Analyst Intern position at PACCAR offers a unique opportunity for students to gain professional experience in a leading manufacturing company. Interns will work within the Service Platforms group, engaging in various analytical tasks across three teams: Service Management, Service Bulletins, and Service Manuals. This role emphasizes hands-on learning, mentorship, and the development of analytical skills in a fast-paced environment.

Requirements

• Currently pursuing a Bachelor's Degree in Data Analyst, Engineering, Business, or other applicable areas of study, preferably in junior or senior standing.
• Experience with data analytics, data modeling, data management, and data reporting and visualization (Tableau, Power BI or similar tools).
• Proficiency with Microsoft Office Suite.
• Excellent analytical, organizational, and communication skills.
• Strong communication skills, both verbal and written.
• General knowledge of automotive systems/components.
• Strong organizational skills with attention to detail.

Responsibilities

• Gather information, analyze data, and assist in special projects as a Service Management Analyst.
• Create visualizations and reports to communicate findings to various stakeholders.
• Work with product managers and business teams to gather requirements and foster data-driven decision making.
• Review bulletins for obsoleting and archiving as a Service Bulletins Analyst.
• Reorganize bulletin writing guides to improve training/reference materials.
• Review published service literature to enhance coverage for truck options as a Service Manuals Analyst.
• Review and update links to supplier service manuals and assign metadata to manuals to make them searchable and chassis specific.
• Create data visualization/reports across all teams.
• Perform other duties as assigned.

Benefits

• Competitive salary and 401k with up to a 5% company match.
• Medical, dental, and vision plans for you and your family.
• Sick Leave.
• Flexible spending accounts (FSA) and health savings accounts (HSA).
• EAP services including wellness plans, estate planning, financial counseling, and more.
• Growth, training, and development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Industry: Machinery Manufacturing
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees