Server - Sports & Social Atlanta

Live!Smyrna, GA
326d

About The Position

Sports & Social is a one-of-a-kind sports bar, gaming parlor, and social lounge in Atlanta. This two-level space features a 30-foot diagonal high-definition LED TV showcasing the top sports watching events year round equipped with skeeball, table tennis, shuffle puck, air hockey and a golf simulator. Sports & Social serves an eclectic menu perfect for sharing, cold beer, and a well-appointed cocktail menu. Combining the traditional elements of a sports tavern with classic interactive games, Sports & Social is the perfect destination for groups, professionals and all those whose competitive spirit thrives.

Requirements

  • At least 1 year of serving in a fast paced food and beverage venue, preferably nightclub environment.
  • Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
  • Must meet state legal age requirements.
  • Must speak fluent English, other languages preferred.
  • Must be courteous, pleasant, and good natured.
  • Strong communication skills for interacting with guests, bartender, wait staff, cooks, and supervisors.
  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
  • Reading and writing abilities for taking orders and completing paperwork.
  • Basic math skills for handling cash and credit.
  • May be required to work nights, weekends, and/or holidays.

Responsibilities

  • Greet all guests and take beverage and food orders in a prompt and professional manner.
  • Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
  • Show that you are energetic, outgoing, fun person while maintaining professionalism at all times.
  • Provide outstanding and professional service with a smile to ensure guest satisfaction.
  • Communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.
  • Communicate with guests clearly, patiently and with good humor.
  • Be well-versed in all concept products and menu items to guide the guest experience and sell food and beverage items.
  • Consistently check guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
  • Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
  • Complete all side work assigned.
  • Accurately account for all sales and payments from the guest.
  • Alert Management of any service and/or safety issues and make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
  • Promote teamwork and quality service through daily communication and coordination with other departments.
  • Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.
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