Senior Workforce Management Professional

Humana

258d • $71,100 - $97,800 • Remote

About The Position

Be a part of our caring community and help us put health first. The Senior Workforce Management Professional applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, talent management, diversity and human resource compliance). The Senior Workforce Management Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Senior Workforce Management Professional assesses organizational staffing and identifies requirements and solutions to meet workforce objectives. Provides analysis of talent and staffing needs based on strategic planning at the enterprise level. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Requirements

• 5 or more years of Workforce Management experience.
• Comprehensive knowledge of Microsoft Word, Excel, and PowerPoint.
• Excellent written and oral communication skills.
• Strong analysis, critical thinking, and analytical problem-solving skills.
• Ability to handle multiple tasks and deadlines with attention to detail.
• Passionate about contributing to an organization focused on continuously improving consumer experiences.
• Previous experience with Aspect Workforce Management, NICE/IEX, Blue Pumpkin, etc.

Nice To Haves

• Bachelor's degree or other advanced degree.
• Prior experience in Process or Project Management.
• Short-range forecast experience.
• Strong quantitative and mathematical skills.

Responsibilities

• Apply and integrate advanced and predictive analysis for workforce decision-making.
• Assess organizational staffing and identify requirements and solutions.
• Provide analysis of talent and staffing needs based on strategic planning.
• Influence department's strategy and make decisions on complex issues.
• Work independently with considerable latitude in determining objectives.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off including company and personal holidays, volunteer time off, paid parental and caregiver leave.
• Short-term and long-term disability.
• Life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree